For property owners

Alojamento Local management in Lisbon, by a team that is here every day.

The best return for your home and the best stay for your guests. Without having to deal with any of it.

In Lisbon since2013
Member of ALEP, the Portuguese Alojamento Local associationMember of AHRESP
Living room of a Lisbon apartment managed by The Lisbon Concierge

What guests write about the homes we manage

Google reviews

“I left a shirt and the host is sending it back to the UK. Above and beyond service!”
Jenny Kelly · guest, United Kingdom
“The apartment was exactly as described with no undesired surprises. Plus I even had a bottle of wine waiting for me.”
Andre Pinto · guest
“Luxury accommodation and reception, nice people, everything very clean. Every time we come to Lisbon, we will book with this company again.”
Vera Monteiro · guest

How we work

Every booking, from the listing to the check of the home after each stay.

Before the booking

  • Professional photography and listing creation
  • Published on the main platforms, such as Airbnb and Booking.com
  • Prices adjusted to the season and to demand

During the stay

  • Guest communication
  • Welcoming guests on arrival
  • On-site support during the stay

After check-out

  • Careful cleaning, with hotel-quality bed linen and towels
  • A check of the property after every stay
  • We let you know about faults and help get them sorted
Bright living room with an integrated kitchen in an apartment managed by The Lisbon Concierge

We also take care of your Alojamento Local obligations.

An Alojamento Local has legal obligations. We keep track of them for you.

  • Reporting foreign guests to SIBA
  • Tourist tax
  • We follow the legal obligations linked to managing your AL
  • Information on rule changes that affect your property

Live outside Lisbon? You always know what is happening at home.

Wherever you are, you follow your property from a distance and always talk to the same people.

  • All the information about your home online, at any time
  • A dedicated contact who knows your property
  • Dates kept for your own use, whenever you like
  • Someone on the ground to help you
View over Rossio from an apartment managed by The Lisbon Concierge

Technology

Cutting-edge technology, without losing the human touch.

Nothing gets forgotten

State-of-the-art management systems follow every booking, check-in, clean and guest request until it is resolved, so no detail slips.

AI with a human touch

We use the latest artificial intelligence tools for more rigorous work. In every contact with guests, from the first day to the last, there is always a person from our team.

Prices followed closely

Market analysis tools track demand, events and the season in Lisbon, and we adjust prices to make the most of every period.

A permanent record of your home

We keep photos and videos of the home over time. Every problem we spot is recorded and reported to you, so we always know what condition the home is in.

Aligned interests, from day one.

We work only on a percentage of booking revenue, with no fixed costs and no joining fee.

What we handle

  • Listings and photography
  • Platform management
  • Guest support
  • Welcome on arrival
  • Cleaning and hotel-quality linen
  • Help with repairs
  • Dynamic pricing
  • Online access to your home's information

You don't need to have it all decided

Perhaps you are comparing options, or just want to understand what it would be like to hand us the management of your home. Tell us where the property is and what you are looking for. We will take it from there.

Tell us about your property

Three quick questions and your contact details, with no commitment.

Where is the property?
Size
Is the property already registered for Alojamento Local?
We use these details only to reply to you.

Frequently asked questions

What services are included in the management?

Listing and photography, platform management, guest communication, welcome on arrival, cleaning with hotel-quality bed linen and towels, property checks, help with repairs, dynamic pricing and online access to all your home's information.

How much does it cost?

We work only on a percentage of booking revenue, with no fixed costs and no joining fee. The percentage depends on the property.

Can I still use my property?

Of course. Tell us the dates and we keep them for you.

Which areas do you cover?

The whole city of Lisbon, with full management. For the rest of the country we offer remote management: listings, guests and pricing.

What happens if something breaks?

We let you know straight away and help get it sorted: we open the door for whoever does the repair and keep you informed.

What do I need to run an Alojamento Local?

You need to register the Alojamento Local with the municipality and have liability insurance. Requirements can vary with the property and the area. See the official Alojamento Local guide.

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